Welcome to the website of the Gibraltar Public Services Ombudsman
The Public Services Ombudsman is an independent authority, whose functions are to investigate complaints received from the general public about acts of maladministration undertaken by the Government of Gibraltar and certain Public Bodies and Contractors. It is a free service for the general public to make use of and complaints are investigated in a fair and impartial way – we never take sides.
Need assistance? Call Us Our Winter Hours are - Monday to Friday from 9:30 am to 1:00 pm and from 2:30 pm to 4:00 pm. Our Summer Hours are - Monday to Friday from 9:00 am to 2:00 pm. See Contact us for further details
Languages
other than
English
We can provide information in languages other than English:
العربية - Arabic (211 KB)
Español - Spanish (150 KB)
Latest Articles
Public Services Ombudsmen Group held its semi-annual meeting at Gibraltar House in Brussels28-Jun-2017
The Public Service Ombudsmen (‘PSO’) Group held its semi-annual meeting at Gibraltar House in Brussels, on Wednesday 21st June 2017. PSO Group meetings provide Public Servi..
Meeting of Public Services Ombudsmen held at Gibraltar House in Brussels – 21st June 201726-Jun-2017
The Public Service Ombudsmen (‘PSO’) Group held their semi-annual meeting at Gibraltar House in Brussels, on Wednesday 21st June 2017. The meeting was hosted by the Gibr..
Ombudsman Association (“OA”) 24th Annual General Meeting (“AGM”),held at Loughborough University25-May-2017
Our Deputy Ombudsman and Head of Investigations, Nicholas Caetano, attended the Ombudsman Association (“OA”) 24th Annual General Meeting (“AGM”), which was held at Loughbor..
Second Meeting of the Ombudsman Association’s Casework Interest Group12-May-2017
Second Meeting of the Ombudsman Association’s Casework Interest Group held at Gibraltar House in London on 12th May 2017 The meeting was hosted by the Gibraltar Public Services O..
