Welcome to the website of the Gibraltar Public Services Ombudsman
The Public Services Ombudsman is an independent authority, whose functions are to investigate complaints received from the general public about acts of maladministration undertaken by the Government of Gibraltar and certain Public Bodies and Contractors. It is a free service for the general public to make use of and complaints are investigated in a fair and impartial way – we never take sides.
Emma Louise Valdivia - Summer Placement 2015 As a Comparative Literature student at the University of Kent I often have to apply critical thinking and analysis when u..
The Public Service Ombudsman in Gibraltar has been appointed by HM Government of Gibraltar to be the Competent Authority for Gibraltar for the purposes of the Consum..
Ombudsman Survey - 11th June 201515-Jun-2015
Parallel to the distribution of the 15th Annual Report outside Parliament House on 11th June 2015 the Ombudsman also conducted a public survey on the Gibraltar Public Services Ombudsman Office. 10..
Distribution of Ombudsman Annual Report 201412-Jun-2015
On Thursday 11th June 2015, the Gibraltar Public Services Ombudsman, Mr Mario Hook and his staff including our Health Complaints Handling team were outside Parliament House distributing their 15th..