Welcome to the website of the Gibraltar Public Services Ombudsman
The Public Service Ombudsman investigates complaints by the general public about acts or omissions by public service providers, such as Government departments, agencies and authorities.
The service provided by the Ombudsman is impartial, independent and free of charge.
The Ombudsman normally investigates a complaint only if this has not been adequately dealt with by the public service provider concerned.
Click here for more information on how to complain to the Ombudsman
Alternatively, if you need more help or advice, call us at telephone number (350) 20046001 or email us at info@ombudsman.gi
Languages
other than
English
We can provide information in languages other than English:
العربية - Arabic (211 KB)
Español - Spanish (150 KB)
Latest Articles
Gibraltar Chronicle - Ombudsman urges action on outstanding recommendations27-Aug-2019
The Ombudsman has called for a formal mechanism to be put in place to compel the public administration to act upon his recommendations. This comes as a number of public se..
Gibraltar Public Services Ombudsman 19th Annual Report - 201815-Jul-2019
The Annual Report of the Public Services Ombudsman for the year ending 31st December 2018 was laid in Parliament on Friday 12th July 2019. (/annual_reports/-NEW- 19th Annual Report.pdf) ..
Press Release - Ombudsman welcomes the 'Venice Principles'.10-Jul-2019
PRESS RELEASE OMBUDSMAN WELCOMES THE VENICE PRINCIPLES On 2nd May 2019, the Committee of Ministers of the Council of Europe endorsed the “Principles on the Prot..
The 26th Annual General Meeting and Conference of the Ombudsman Association21-May-2019
The 26th Annual General Meeting and Conference of the Ombudsman Association - held in Belfast on 21st and 22nd May 2019 The Ombudsman Association (“OA”) 26th Annual General Meetin..
