About Us

The ‘O’ Team: ombudsman@gibraltar.gi


Mario Hook - Ombudsman

 
Appointed Ombudsman as from January 2003 upon the retirement of Gibraltar’s first Ombudsman Henry Pinna. Mario is a qualified Barrister and has ample business experience in the retail and wholesale trade. As Ombudsman he enjoys the challenges that emerge and is particularly interested in the social aspects of complaints.

 




Karen Calamaro – Investigating Officer

Karen’s life skills and work experience are key ingredients which enable her to discharge her duties ably and to a high standard. She is tasked with the conduct of investigations and the writing of final reports.

karen.calamaro@ombudsman.gib.gi

 

Nadine Zammit – Public Relations Officer/Personal Assistant

After having worked at the Ombudsman Office for eleven years, Nadine has a wealth of information which is of great benefit when assisting those members of the public who come seeking our help. She deals with complaints at the first point of entry where her counselling skills are a valuable tool.
nadine.zammit@ombudsman.gib.gi


Steffan Sanchez – System Administrator

Responsible for all the Information Computer Technology at the office and also provides technical support to the staff. Steffan is tasked with keeping the Ombudsman updated of statistical and other information. As with Nadine, he has been working for the Ombudsman since it first opened in Gibraltar.

steffan.sanchez@ombudsman.gib.gi