Contact Us

For advice on making a complaint, please call the office on 20046001 (if outside Gibraltar use the International Code for Gibraltar (+ 00 350)

Our Staff are available in Winter Hours - Monday to Friday from 9.30am to 1.00pm and from 2.30pm to 4.00pm and in Summer Hours – Monday to Friday from 9.00am to 2.00pm 

You can also contact us via Skype™ our Skype™ Id is gibraltar.ombudsman.

If you have a complaint, fill in the

Complaint Form Complaint Form (170 KB)

 or write a letter of complaint and send it either by post (freepost service is available when posting within Gibraltar) by fax (20046002) or by email. (

Our mailing address is:

Gibraltar Public Services Ombudsman
10 Governor’s Lane

Our office general email address is:

Office Map Office Map (238 KB)

We also recommend internet users to make use of the online complaint form.

If you have any query over any of our Annual Reports or any specific case that we have investigated and already made public, please call 20046009.

If you have a press enquiry – see our news and media section. Further enquiries call 20046009.

You can make an enquiry or comment either by -

Using our 'Contact Us' form (please note that this is not a complaint form) or by

Sending an email to It is helpful if you include your name and postal address if you decide to enquire by email.

We endeavor to turn around online (web form or email) enquiries as fast as possible, however if you need an immediate response please feel free to ring us on 20046001.

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