Welcome to the Ombudsman
The Gibraltar Public Service Ombudsman investigates complaints relating to public services in Gibraltar. He is independent of all Government bodies and provides a free service.
The Public Service Ombudsman investigates complaints by the general public about acts or omissions by public service providers, such as Government departments, agencies and authorities.
The service provided by the Ombudsman is impartial, independent and free of charge.
The Ombudsman normally investigates a complaint only if this has not been adequately dealt with by the public service provider concerned.
Download our latest Annual Report 2021
Information for people who want to make a complaint
Gibraltar Public Services Ombudsman Annual Report 2021
21 December 2022