Dr William Ronald Coram has a wide spectrum of experience from both the UK and Gibraltar Civil Service, stemming around 30 years in total. He recently retired as Government Director of Economic Development and Principal of the School of Health Studies (GHA). Formerly, he carried out roles as Director of Employment, Principal Housing Officer and Chief Training Officer. Ron, as he prefers to be called, has a BSc Degree with Honours in Electrical & Electronic Engineering (Lancashire Polytechnic), a MSc Degree in Construction Project Management (Heriot-Watt University Edinburgh) and is registered as a Chartered Engineer by membership of (a) Institution of Engineering & Technology and (b) Chartered Institution of Building Services Engineers. He completed academia by obtaining a Doctorate (PhD) Degree (Manchester University- UMIST) in Management Sciences. During his final spell working in the Gibraltar Civil Service, Ron was awarded an Honorary Degree (Doctor of the University) by Kingston University London “….in recognition of his outstanding contribution to enterprise, education and employment within Gibraltar…” On the 1 st May 2021, he was unanimously appointed ‘Public Services Ombudsman’ by the Gibraltar Parliament.