Our office will carry out investigations that offer an insight into common problems that arise from time to time in different areas of public administration and that are of direct interest to a number of citizens.
By taking appropriate action following the Ombudsman’s investigations, the entities involved will try to ensure that similar common complaints will not arise again and that citizens will benefit from improved service delivery.
When the Ombudsman has concluded an investigation he will issue a detailed report with his findings of the investigation. This section includes all reports on investigations carried out since 2005. They are organised by the most popular entities that we investigate and to browse through any of the summaries on a particular subject, select either one of the entities from the top menu or use our search facility below.