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Conduct of investigation

Public Services Ombudsman Act 98 (51 KB)

16. (1)  Every investigation pursuant to a complaint under this Act shall be conducted in private, but except as aforesaid, the procedure for conducting an investigation shall be such as the Ombudsman considers appropriate in the circumstances of the case.

(2)  Without prejudice to the generality of subsection (1), the Ombudsman may obtain information from such persons and in such  manner, and make such inquiries, as he thinks fit, and may determine  whether any person may be represented by counsel, solicitor or agent, in the investigation.

(3)  The conduct of an investigation under this Act shall not affect any lawful action taken by the Authority concerned, or any power or duty of that Authority to take further action with respect to any matter subject to the investigation.