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Our authority to conduct investigations

Public Services Ombudsman Act 98 (51 KB)

You can complain to us about the following authorities:
  1. All Government Departments and Agencies including the Royal Gibraltar Police
  2. Statutory Bodies
    • Gibraltar Health Authority (St. Bernard's Hospital, Mental Health Services, Community Mental Health Team, Primary Care Centre)
    • Gibraltar Broadcasting Corporation
    • Gibraltar Development Corporation Ltd (GDC) including the Employment Service (ES), the Tourist Board and any other sections of the GDC.
    • The Development and Planning Commission
    • The Transport Commission
    • The Traffic Commission 
    • The Care Agency
    • Gibraltar Electricity Authority
    • The Gibraltar Sports Authority
    • Housing Works Agency
  3. Public Utilities and Contractors
    • Any person, company or other entity providing one or more of the following services to the Government of Gibraltar or to the general public under the terms of a contract with or a licence issued by the Crown or a statutory body.
    • Supply of telecommunications services
    • Supply of water services
    • Collection of any monies payable to the Government 
    • The operation of any registry
    • Environmental or public health control services
    • Clamping, tow-away or traffic management
    • The cleaning or upkeep of any part of the public highways or adjacent public areas.
    • Refuse collection or incineration services.
    • Car parking services
    • The management of the Alameda Gardens, the John Mackintosh Hall, the Gibraltar Museum, the Gibraltar Airport Terminal or any site, property or facility belonging to the Crown. 
    • Property Management, Property Agency, Rates Collection Services and Land Property Services. 
    • Immigration Services and entry point control and Terminal Security. 
    • Philatelic Supplies 
    • Emergency and Transfer Ambulance Services
  4. Other bodies
    • Calpe House, London and Calpe House Trust
    • The Gibraltar Government representative Office in London
    • The Gibraltar Government representative Office in Brussels