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August 05, 2016

On Thursday 4th August 2016, the Gibraltar Public Services Ombudsman, Mr Mario Hook and his staff including our Health Complaints Handling team were outside Parliament House distributing their 16th Annual Report for the year ending 31st December 2015.
On this occasion, the Ombudsman team was joined by Ms Susan Hudson, Policy and Communications Manager for the Public Services Ombudsman for Wales. As a member of the Ombudsman’s Management Team, Susan is responsible for advising and supporting the Ombudsman on all matters of corporate governance and public accountability. This includes the preparation of the Ombudsman’s Annual Report, corporate strategic planning and acting as Secretary to the Advisory Panel and the Audit and Risk Assurance Committee. This also involves appearing before the National Assembly for Wale’s Committees, supporting the Ombudsman in his presentations before those Committees. 
Parallel to the distribution of the Annual Report the Ombudsman was also conducting a public survey on the Gibraltar Public Services Ombudsman Office. Results will be published in due course in our website.