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September 14, 2011

The Gibraltar Public Services Ombudsman Website was officially launched on Wednesday 14th September 2011. A PowerPoint presentation about the most significant features of the new website was given by our Computer Controller, Mr. Steffan Sanchez. It was hosted by our Public Relations Officer, Nadine Pardo in the Office of the Ombudsman and the Media was invited for press coverage. 

Click here for Gibraltar Chronicle report: http://www.chronicle.gi/headlines_details.php?id=22715

The Ombudsman, Mr Mario M Hook pointed out that the Ombudsman was committed in delivering the best possible service to those who seek his assistance and he encourages people to browse through the new website.

The website will no doubt improve our services to the general public as it is easy to use and importantly, allows complaints to be submitted electronically through an online complaint form. 

It is hoped that a wider section of our community will now be able to avail themselves of the service offered by the Ombudsman. Up to now those who wished to lodge a complaint with the Ombudsman had to either come to our offices personally or write to us.  Of course, whilst these methods of lodging a complaint will still be available, it will now also be possible to lodge a complaint online by simply logging into our website and filling up the online complaint form.

Click below to view presentation of our new website given by our Computer Controller. It gives a brief history of our past websites and highlights the most significant enhancements made over its predecessors. Additional features such as the 'Online Complaint Form' and provision of information in other languages other than English are some of new things incorporated.

Website Presentation (1.7mb)