Presentation talk on the role of the Ombudsman to students of the Gib College of Further Education
December 20, 2011
Students found out about the origin and meaning of the word Ombudsman – a word of Scandinavian origin which means ‘representative’. They also found out that the roots of the modern Ombudsman dated back over two hundred years and was traced back to Sweden in 1809 when the Swedish Parliament appointed an Ombudsman.
The role of the Ombudsman was explained to the students. The Ombudsman is a public official appointed by the legislature to receive and investigate complaints from members of the public of maladministration by public services. Students realised the importance of the Ombudsman’s role when it was highlighted to them that we are all users of public services, be it the Department of Education, the Civil Status & Registration Office, the Gibraltar Health Authority, etc. and that someday the Ombudsman’s services might be required by them. Details of the Ombudsman’s website were provided to the students, www.ombudsman.org.gi where they could obtain more information about our services and if so required enable them to contact us.
A rewarding experience for our office to be able to inform people about what we do. Thanks to the College of Further Education for the opportunity!