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July 10, 2019

The 26th Annual General Meeting and Conference of the Ombudsman Association - held in Belfast on 21st and 22nd May 2019

The Ombudsman Association (“OA”) 26th Annual General Meeting (“AGM”) was held at the Hilton Belfast Hotel, in Belfast on 21st and 22nd May 2019. The Gibraltar Public Services Ombudsman is full voting member of the OA and he attended the AGM and the 2-day Conference that followed this meeting, together with the Deputy Ombudsman.
During the AGM, the annual accounts of the OA were approved and a number of new members were elected to serve on the Board.
The 2-day Conference that followed, which was attended by over 100 delegates from around the world, provided a good opportunity to meet and exchange ideas with other ombudsmen and to participate in various workshops. Workshops attended at the Conference included ‘Effective Recommendations’; and ‘Providing Value and Impact’. 


Gibraltar’s Deputy Ombudsman, Nicholas Caetano and Robin Harris from the Office of the Immigration Services Commissioner in the United Kingdom jointly chaired the workshop on ‘Effective Recommendations’ and provided useful feedback on the project undertaken in this regard  by The Ombudsman Association’s Casework Interest Group.