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Public Services Ombudsman
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home
Publications
Annual Report
Below you can find all our Annual Reports and Annexes for the past seventeen years.
Annual Reports
Annual Report 2021
Annual Report 2020
Annual Report 2019
Annual Report 2018
Annual Report 2017
Annual Report 2016
Annual Report 2015
Annual Report 2014
Annual Report 2013
Annual Report 2012
Annual Report 2011
Annual Report 2010
Annual Report 2009
Annual Report 2008
Annual Report 2007
Annual Report 2006
Annual Report 2005
Annual Report 2004
Annual Report 2003
Annual Report 2002
Annual Report 2001
Annual Report 1999-2000
Annual Annexes
Annual Annex 2014
Annual Annex 2012
Annual Annex 2013
Annual Annex 2011
Annual Annex 2006
Annual Annex 2007
Annual Annex 2008
Annual Annex 2005
Annual Annex 2004
Annual Annex 2003
Downloads
Public Services Ombudsman Act 98
(51 KB)
The Venice Principles The Venice Principles
(263 KB)
Good administrative practice during the response to Covid-19
(200KB)
Service Complaints Form Service Complaints Form
(29 KB)
Delegation of Authority Delegation of Authority
(46 KB)
Related content
Making a complaint
Investigations
Guidance Notes: Principles of good administration
About Us
Back
What we do
Basic facts
Background
Surveys
Service Complaints
Careers
Photo gallery
Useful Links
FAQ's
Feedback Form
Making a complaint
Back
Who can complain
Our Juridiction
Exception to power to investigate
Information on our services
Time limit for complaint
Conduct of investigation
Complaining about a public service
Submitting a complaint
Possible outcomes
Putting things right
Complaint Form
Investigations
News
Back
News
Upcoming events
Statistical information
Radio interviews
Publications
Back
Annual reports
Guidance notes
Other information
Networks
Back
European Network
Public Services Ombudsman Network
Interest Groups
Contact